You can withdraw a cash balance of your stablecoin at Bitspark's vaults.  

For example, if you have a balance of 100,000.00 sparkdex.HKD, then this may be withdrawn from the vault for an equivalent amount in HKD cash, minus the vault withdrawal fee. 

Please note the following requirements for this feature: 

  • Currently, this functionality is limited to Hong Kong Dollars at the Hong Kong vault.
  • A minimum of 100,000 HKD is required to use this feature. There is no upper limit.
  • A verified account is required to access this feature. 
  • There is a 0.5% withdrawal fee of the amount you withdraw from the vault. This will be deducted from the cash you pickup.

How to withdraw cash from the vault

Step 1. Let us know you wish to withdraw from the vault by creating a vault withdrawal. 

Click withdraw on your sparkdex.HKD currency balance. 

Select "Withdraw cash from our vault" as an option. 

Next, click 'confirm this withdraw' at the bottom of this screen.

Success. You have created the vault withdrawal. 

Step 2: We will contact you via your sign up email address to confirm the time and location for the pickup from the vault. 

You will receive an email from Bitspark staff letting you know where and when to collect your cash. 

Note: The amount you pickup will be exclusive of the 0.5% vault withdrawal fee. 

Step 3: Go to the vault to collect your cash pickup. 

You will collect the cash from the vault, and may count it to confirm when you arrive. 

Complete. You have now successfully withdrawn cash through the vault. 

Did this answer your question?